At cucirm, your privacy is more than a legal obligation — it is a responsibility we take seriously. This policy clearly explains how we collect, use, store, and protect your personal information every time you use our platform.
This Privacy Policy is published by cucirm and applies to all users who browse our website at cucirm.vu, registering as a member, using the cucirm mobile app, or interacting with any of our services online.
We are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards for personal data protection. All information you provide to us is handled responsibly, transparently, and securely.
By using the cucirm platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform and contact us to have your data deleted.
Note: This Privacy Policy should be read together with Terms and Conditions cucirm. Both documents together form the entire agreement between you and cucirm.
Cucirm collects personal information from you in several ways — during account registration, while you use our services, and automatically as you browse our platform. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | Identity verification (KYC) |
| Contact Information | Email address, phone number, residential address | Account & support communications |
| Financial Information | Bank account number, bank name, transaction records | Deposit & withdrawal processing |
| Verification Documents | MyKad image, proof of address, bank statement | KYC & AML Compliance |
| Account Information | Username, password (encrypted), game preferences | Account management |
When you browse or use the cucirm platform, our systems automatically record the following technical information:
cucirm never store credit or debit card information directly. All financial transactions are processed through integrated payment providers that hold PCI-DSS certification.
The personal data we collect is used solely for legitimate and necessary purposes to operate the cucirm platform safely and effectively. We do not use your data for any other purpose without your consent.
You may opt out of receiving marketing emails at any time by contacting our support team. Opting out of marketing communications will not affect the receipt of important account-related notifications.
Cucirm operates server infrastructure equipped with the latest security technologies to ensure your personal data is always protected against unauthorised access, disclosure, alteration, or destruction.
Cucirm retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. Following account closure, your data will be retained for the minimum period required by Malaysian law for compliance and audit purposes, after which it will be securely deleted or anonymised.
All cucirm member data is stored in physically and digitally secured data centres, with automated backup systems to ensure data availability and integrity at all times.
Cucirm does not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. However, there are limited situations where we may need to share your data with certain parties:
In all data sharing cases, cucirm ensures that recipient parties have adequate data protection measures in place and use the data only for permitted purposes.
Cucirm uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored in your web browser when you visit our website.
You can manage and delete cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and your experience on the cucirm platform. For detailed guidance on managing cookies across different browsers, please refer to your browser's help documentation.
Under Malaysia's PDPA and the cucirm privacy policy, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you at any time. Requests will be processed within 14 working days.
If your personal data is inaccurate or outdated, you have the right to request an immediate correction through your account settings or by contacting customer support.
You may request the deletion of your personal data upon account closure, subject to minimum data retention obligations required by law.
You may request cucirm to restrict the processing of your data in certain situations, such as during a dispute over data accuracy.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider if required.
You may withdraw consent for data processing at any time, including opting out of cucirm marketing communications.
The cucirm platform is restricted to individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
Immediate Action: If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who become aware of such a situation are urged to contact us immediately.
Cucirm reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Each new version will be published on this page with a clear effective date.
For significant amendments that affect how we process your personal data, we will notify members via their registered email or through in-app notifications on cucirm at least 14 days before the amendment takes effect.
Continued use of the cucirm platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please contact us to close your account.
If you have any questions, concerns, or wish to exercise your privacy rights, the cucirm team is here to help. We are committed to responding to all privacy-related inquiries within a reasonable timeframe.
We aim to respond to all privacy-related enquiries within 3 working days. For cases involving data access or deletion, the process is completed within 14 working days.
We invest in the best technologies and processes to ensure your personal data remains safe and within your control at all times.
Every data exchange between your device and cucirm servers is protected by 256-bit SSL encryption — the same technology used by global banking institutions. Your data cannot be intercepted or read by any third party.
Cucirm's KYC process uses a secure identity verification system that respects your privacy. Submitted documents are encrypted immediately and accessed only by authorised compliance personnel.
Cucirm has never and will never sell member personal data to any third party for marketing purposes. Your data is used solely for the purposes you have consented to, and nothing beyond that.
As a platform serving members in Malaysia, cucirm fully complies with the Personal Data Protection Act 2010 (PDPA). We ensure all our data handling practices remain within the bounds of applicable law.
Through your cucirm account settings, you have full control over your communication preferences and cookies. You can update your personal information, withdraw consent, or request data deletion at any time.
The cucirm security system undergoes regular internal and external audits by independent cybersecurity experts. This ensures our data protection measures are always updated against the latest threats.
Register a free cucirm account and begin a safe, fair, and enjoyable gaming experience. Your privacy is protected at every step of your journey with us.
256-bit SSL Encryption | PDPA Compliant | Your Data Is Never Sold